- I bought the phone today, when will you ship my order?
- When can I expect to receive my order?
- Can you use my carrier’s account number to ship my item to me?
- Do you combine orders?
- How do I track my order?
- I bought
the phone today, when will you ship my order?
From the time you purchase your package, please allow at least 2-3 business days to ship your order to you.
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- When can I
expect to receive my order?
Under typical circumstances, you should expect to receive your order within 3-5 business days. If not received within 7 days from the day your package was shipped (not from the day you purchased it), please email us and we will be happy to provide you with an updated status.
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- Can you
use my carrier’s account number to ship my item to me?
Sorry but under no circumstances we will use your account number to ship. All shipment charges must be prepaid.
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- Do you
combine orders?
Different items can only be sent as separate shipments unless you email us beforehand to set it up.
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-
How do I track
my order?
Shortly after your order is placed and paid for, you will receive an email from donotreply@fedex.com with your tracking number and other important information. Please be patient as it may take anywhere from 6-48 hours to receive your tracking information from Fedex. Please allow additional time during holiday season due to the higher volume of orders. We will do our best to have your package shipped to you right away.
